Building demand.
Growing a self-pay healthcare business
Building acquisition, digital visibility and patient follow-up for an Abu Dhabi medical center operating entirely on direct payment, without accepting insurance.
Explore the project
The challenge
Build demand for a self-pay center in Abu Dhabi, where patients often expect insurance-covered care. Core services included Hijama, physiotherapy and sports massage, making service value, trust and clear communication central to acquisition.
Building the marketing function
Established an integrated approach across Meta, Google, Snapchat, website visibility, SEO and patient communication. Connected campaigns to service priorities and worked with management, physicians and patient-facing teams on inquiry handling.
From static posts to service-led video
Moved beyond a mainly static-image feed to Reels, service explanations and practical video content. Personally handled the full production process, from ideas and scripting to filming and editing, showing the services and the people behind them.
Business growth beyond advertising
Contributed to service development, packages and promotional offers, while improving inquiry follow-up and patient retention activity. Linked marketing execution with commercial priorities and the patient journey after the first inquiry.
The outcome · 2022–2026
Supported patient database growth from approximately 7,000 to 27,000+, and Instagram audience growth from around 7,000 to 20,600 followers. Combined acquisition, content, offers and follow-up to support the center’s growth.
